Helping MSPs Succeed in the Cloud
Egenera’s Xterity cloud was built for Managed Service Providers.
Now being built to help MSPs succeed means understanding the unique challenges they deal with. Having years of experience working in or partnering with small MSPs Egenera’s leadership knows that each customer has likely took years to cultivate. We realize that price predictability is key, and that your team may be selling cloud on a Monday and then firewalls on a Tuesday. It is because of that experience that the principles of channel protection, premium service, price stability, and intuitive interfaces are at the heart of Egenera’s values. Many of our new partners come from poor experiences with other cloud providers. It is their stories that we feel best demonstrate how Egenera’s Xterity cloud is a better fit for many MSPs
Some MSPs primary concerns are that when they get their customers to the cloud, they then compete with so many other organizations that can resell them those same cloud services from that same provider; in some cases, the customer could just go direct! The infamous “Change my reseller” button is a common discussion we hear in Egenera sales calls. Egenera prevents this by keeping our channel anonymous. Not only can you white label the cloud console, we also do not publish signed resellers making it very hard for a competitor to hunt your customers. We also have no published price list and per service margin control making it very hard to just price shop. Finally, we take no direct business so a end user can’t just cut you out once the expensive migration done.
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