For more than a decade, the cloud conversation has revolved around a predictable set of names. Businesses were told—directly or indirectly—that AWS, Azure, or Google Cloud were the only real options. And for the largest enterprises with dedicated engineering teams and deep budgets, those platforms make sense.
But for Managed Service Providers (MSPs), the hyperscale model often creates more friction than value. Between the complexity of the tools, the unpredictability of billing, and the struggle to maintain visibility across customer environments, many MSPs find themselves working twice as hard just to keep services stable and margins intact.
This gap between what hyperscalers offer and what MSPs actually need is exactly where Egenera’s Xterity Cloud stands out.
A Cloud Designed for the Way MSPs Actually Operate
The biggest flaw in relying on hyperscalers is simple: those platforms were never designed for MSPs. They were engineered to support massive enterprises, not the smaller teams who need clarity, consistency, and workflows that strengthen customer relationships. As a result, MSPs often spend more time deciphering consoles, untangling billing surprises, and navigating vague terminology than they do delivering value to their customers.
Xterity takes the opposite approach. Rather than burying services beneath layers of abstraction and jargon, Egenera built a cloud platform that communicates clearly and operates predictably. Workloads can be designed and deployed through intuitive tools instead of sprawling catalogs of acronyms and SKU codes. Customers understand what they’re looking at, and MSPs no longer have to translate hyperscale terminology into something their clients can digest.
What emerges is a shared experience that finally puts everyone on the same page. MSPs and their customers can see configurations, changes, and resource usage in real time, without sacrificing control or exposing unnecessary complexity. When changes are needed, built-in approval workflows ensure decisions are made collaboratively and intentionally—dramatically reducing missteps, misunderstandings, and the emergency calls that follow.
Enterprise Performance Without Enterprise Overhead
One of Xterity’s most understated strengths is that it delivers enterprise-grade reliability without the operational burden that usually comes with it. The platform is backed by Tier 4 global datacenters, providing exceptional redundancy and resilience. Integrated backup and disaster recovery are already part of the ecosystem, not costly add-ons that require separate engineering efforts to maintain.
Just as important, Xterity’s architecture and policies support workloads with strict regulatory expectations, including GxP, GDPR, and HIPAA environments. MSPs don’t need a team of compliance specialists or a pile of custom tooling to achieve alignment—the infrastructure was designed to support these requirements from the start. The result is performance and reliability that meet the demands of highly regulated industries, without the complexity that usually comes with them.
A Stable Path Through the VMware Licensing Upheaval
The recent disruption in the VMware ecosystem has left many customers—and the MSPs who support them—scrambling for clarity. As licensing models shifted, partners were displaced, and costs skyrocketed, businesses that relied on VMware suddenly faced uncertainty about their future infrastructure plans.
Xterity offers a stable, familiar path that avoids that disruption. MSPs can continue running VMware-based workloads without retraining their teams, rebuilding applications, or preparing for expensive migrations into hyperscale environments. Egenera’s support model provides the dependable assistance that many SMB-focused VMware partners can no longer offer, giving MSPs continuity at a moment when the broader ecosystem is anything but predictable.
Predictability That Protects Customers and Margins
Perhaps the most persistent challenge MSPs face in hyperscale environments is the complete lack of predictability around costs. One overlooked setting, one rogue resource, or one unexpected usage spike can wipe out margins—or saddle a customer with a bill they never saw coming.
Xterity removes that uncertainty. Its pricing model is built to be stable, transparent, and easy to understand. MSPs know exactly what to expect, and customers can finally trust that their cloud bill reflects the services they intended to consume, not a surprise buried in fine print.
The Cloud MSPs Have Been Waiting For
Choosing the right cloud platform affects everything—from customer trust to operational efficiency to long-term profitability. And while hyperscalers offer power and scale, they also carry complexities that fall directly on the shoulders of MSPs.
Egenera’s Xterity Cloud offers a different path: a cloud environment that elevates the MSP-client relationship rather than complicating it. With clear communication, intuitive management, enterprise-grade performance, strong compliance support, and a pricing model that eliminates uncertainty, it gives MSPs what hyperscalers rarely do: a platform built around their world, their workflows, and their priorities.
Egenera Xterity Cloud isn’t just another cloud option—it’s the cloud MSPs have been waiting for.
