Business Continuity – Protection beyond the standard preventative measures

Written by Scott Harris, Vice President of Services, Egenera

With the flurry of news around the WannaCry ransomware attack, many of our partners have reached out to asses their cloud systems’ risks, and in many cases, to try to understand more about what they can do to protect their customers from this growing threat.

The WannaCry attack leveraged an exploit that originated from recently revealed NSA software combined with some basic social engineering. The initial step in the attack used social engineering to get someone inside an organization to unknowingly run the malware. From there, the malware used the exploit to compromise as many internal systems as possible without any further user interaction. Even though this specific attack was pretty easy to prevent, it disabled many systems, even ones under expert management like the National Healthcare Service in the UK.

The good news around WannaCry is that it’s easy to prevent, and as of yet Egenera hasn’t received any reports of infected systems by our Xterity Cloud Services partners. Experts say that running Windows operating systems that are up to date and having up to date antivirus software may thwart the attack from this weekend. However, many experts are predicting this is just the first wave of the attack. With all the recent leaks of exploits from cyber experts and government organizations, the next one may be harder to fend off.

For Xterity partners looking for protection beyond standard preventative measures like regular patching, you have taken a key first step. In most cases, leveraging cloud solutions minimizes end users’ physical access to servers and easy to exploit network transports like SMB. However, depending on how diligent your end users are, it’s still possible that they could unintentionally expose a cloud system. To help minimize the damage that can result from this, Egenera offers multiple backup solutions. All our backup solutions use remote cloud storage that can’t be affected if the protected system gets malware like Cryptolocker.

The fact is that even if you take all common security precautions and manage your customer’s systems diligently, users can still introduce viruses or malware by mistake.

Ensuring that you have a backup solution in place that is not vulnerable to these types of attacks and can easily restore your customers’ operations is a key part of any continuity plan.

Business owners no longer wonder if they’ll be hit by a disruption to their business, they now wonder when they’ll be hit. And more importantly, they wonder if their business will recover.

When it comes to addressing business continuity concerns, there might only be one chance to get it right.

Download our business continuity checklist to hear about the questions you should ask your clients to help ensure you recommend the best business continuity solution for their requirements.

For additional guidance on the business continuity questions you need to explore download our checklist here.

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