Disaster Recovery as a Service – Concerns, Benefits and Lessons Learned

Posted on: February 24th, 2015 by Dana Morris No Comments
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Having worked with a number of customers to implement disaster recovery (DR) solutions, we know the pains businesses endure when a system failure occurs. While many businesses are now migrating to the cloud, they are still hindered by concerns that are causing them to stay with traditional DR methods of planning and execution.  With this in mind, we are happy to announce that we will be co-hosting the Disaster Recovery Journal’s next webinar along with our friends at Renaissance, Ireland’s premier IT security distributor and leading Business Continuity consultancy provider, to discuss how DR in the cloud is not only a good option for protecting cloud-based systems but how new services make DRaaS a viable option for in-house production servers. We will review the concepts, concerns, and benefits associated with these new services along with best practices and lessons learned from DRaaS implementations. Egenera’s Scott Harris, VP of global services,… continue reading

The Benefits of Cloud Brokering

Posted on: February 12th, 2015 by John Humphreys No Comments
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Back in 2011, the concept of using a cloud broker or third-party to mediate the transactions of cloud services between sellers and buyers was premature as cloud adoption was still in its infancy. As benefits such as reduced costs and faster time to deployment became more apparent, more organizations started to use cloud services.. Today, businesses can choose from a wide variety of services from many different vendors , which can make the process of matching the service and provider to specific needs more complicated than in the past. This is where having a cloud broker comes in handy. Because of their experience in dealing with multiple vendors on a day-to-day basis, cloud brokers possess a thorough understanding of the cloud service market and its prices. By using a broker, buyers are able to save themselves the trouble of having to conduct this research on their own, and by token… continue reading

Managing Rack Servers Made Simple

Posted on: February 9th, 2015 by Dana Morris No Comments
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As a pioneer in bringing dynamic computing to the market and helping customers simplify their data center management, we’ve heard all there is to hear about the pros and cons of rack servers. While their lower incremental cost makes them a more feasible option than blade servers, moving workloads across servers can be difficult due to the high volume of connections (i.e. consoles, your network, your media, etc.) that come with them. The more devices that you have connected to your rack server, the more connections there are to be configured and managed. To make matters worse, these devices may have to be configured through their own specific interface; limiting IT’s ability to move workloads across servers. Join us next week as we discuss how a converged infrastructure approach helps to simplify rack server management. Presented by our CTO and EVP of Engineering Scott Geng, this webinar will explore the… continue reading

Upland Software Selects ECS to Manage their Internal Private Cloud

Posted on: February 2nd, 2015 by John Humphreys No Comments
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Managing applications and development environments across the cloud can be challenging, particularly when the data centers housing the cloud hosting the applications are spread out across an entire country. This was more or less the case with our friends at Upland Software. A leading provider of work management apps, Upland selected Egenera Cloud Suite to help deploy and manage the internal private cloud they use to run their business apps and development environments. As part of their growth strategy Upland acquired a number of data centers spread across the US to complement their technology. Once these data centers were in place, Upland made the natural move and created pools of virtualized resources within their private cloud. However, with multiple pools in place, management complexities arose due to the lack of a comprehensive management tool to keep track of all of these resources. To simplify the management process Upland needed a… continue reading

MSPs: SLAs and why they matter

Posted on: January 26th, 2015 by John Humphreys No Comments
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As the increased availability of cloud services has made managing enterprise compute environments more complex, the demand for managed service providers has never been greater. A recent study released by research firm MarketsAndMarkets reported that the global market for MSPs is expected to grow from $107.17 billion in 2014 to $193.34 billion by 2019. While this expected growth clearly demonstrates the need for MSPs, it’s important to remember that service management is a two-way street in that the provider needs to deliver a certain level of service that meets customer expectations and requirements. To ensure a successful relationship, MSPs and customers need a Service Level Agreement (SLA) to act as a blueprint which explicitly outlines terms of the agreement. A “good” SLA touches on every aspect of the relationship and protects both the customer and the MSP.  It covers how the client should react in the event of an outage,… continue reading

From MSPs to CSPs

Posted on: January 24th, 2015 by John Humphreys No Comments
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When it comes to cloud services, end-users are always looking for clouds that can yield cost savings and meet their specific needs.  However as Jeff Kaplan of ThinkStrategies mentioned, any initial savings on entry-level IaaS solutions offered by larger providers such as Amazon Web Services and Google are offset by the purchasing of higher-priced, value-added services. To make matters worse, the volume of customers these larger players have makes it difficult for them to provide a sufficient level of support services, as their solutions are often standardized to address the broadest of needs.   As a result, MSPs are in a prime position to act as the trusted advisor who can help organizations better address their specific needs. To seize this opportunity, MSPs need to be able to provide what customers really value: top notch service and the expertise needed to help them devise an effective cloud migration strategy on top… continue reading

Egenera Cloud Suite Receives Cloud Computing Product of the Year Award for 2014

Posted on: December 23rd, 2014 by John Humphreys No Comments
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It seems we’ve received an early holiday gift – we’ve been granted the 2014 Cloud Computing Product of the Year Award by Cloud Computing Magazine for our Egenera Cloud Suite.  This award is given to vendors who have contributed ‘innovative, useful and beneficial cloud products and services’ and we are so happy to have Cloud Suite acknowledged as a unique and truly valuable solution that helps organizations more easily manage their increasingly complex converged environments.  Egenera Cloud Suite combines PAN Cloud Director, PAN Manager and PAN Domain Manager to deliver a best-in-class cloud management software platform that makes it simple to design, deploy, manage and protect IT as a service. Together, these software components deliver the most comprehensive cloud management and data center management software solution on the market today by enabling users to mix physical, virtual and public cloud resources however they choose, to quickly and efficiently design the… continue reading

Wholesale Cloud Services – The Next Evolution in the Cloud

Posted on: December 15th, 2014 by John Humphreys No Comments
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When it comes to CapEx and OpEx, businesses are always looking to get the biggest bang for their buck and MSPs are no different. Cloud services are in great demand by enterprises across the board, and because of their expertise and knowledge in devising and executing cloud strategies, MSPs are an excellent source for these businesses to tap into if they are looking to get quality IT services at a reasonable price. At the same time, what MSPs are starting to realize is that their value to their end-customers isn’t in providing them a self-built cloud – for which minimum investment costs alone typically start around $500,000 – it’s in the consultation services that they can provide on top of fully functioning cloud services. In order to better provide their end customers with top notch customer service, MSPs need a more manageable and cost-effective way to provide cloud services that… continue reading

Capitalizing on Demand for Cloud Services

Posted on: November 26th, 2014 by John Humphreys No Comments
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As demand for cloud services continues to grow, companies are more likely to purchase their services from a local reseller partner or managed service provider to get a personal, consultative relationship and higher level of customer service. To capitalize on this demand, local partners and MSPs have resorted to reselling public cloud services such as Amazon Web Services (AWS) or building their own platforms. However, both approaches come with challenges attached. The problem with selling services such as AWS is that partners typically find it difficult to achieve profitability, as AWS provides its go-to-market partners with only 1-5% off publicly listed prices; margins that are simply too low for most MSPs to make this a profitable venture. Building a cloud isn’t practical either as capital costs can be very high, with a minimum investment typically around $500,000, plus an additional $100,000 – $200,000 per year in operational costs per cloud… continue reading

The Rack Server Endgame: Conversion to Converged Infrastructure

Posted on: November 12th, 2014 by Dana Morris No Comments
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Next Wednesday Egenera’s CTO Scott Geng will be presenting on Rack Servers and the benefits of converged infrastructure; consolidating datacenter resources with a single solution that can be centrally managed: Egenera Cloud Suite Egenera’s Rack Solution increases the delivery speed of business services, lowering capital, licensing and operational costs while providing the security of having business continuity insurance. To learn more about a converged infrastructure solution for rack servers, please reserve your space now. Presented by Scott Geng, CTO & EVP of Egenera Wednesday, November 19th 2:00 pm Eastern, 11:00 am Pacific Reserve your space: https://cc.readytalk.com/r/o7g3392nugn7&eom

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